There are two separate options — a temporary pause and permanent account deletion.
Temporary Break (Cooling-Off or Self-Exclusion): Go to Profile → Responsible Gaming → Cooling-Off. You can set a break ranging from 1 day to 6 weeks. During this period, logging in will not be possible, but your account and balance will remain intact. Access is automatically restored once the period ends.
Long-Term Self-Exclusion: Contact support via Live Chat or email to suspend your account for 6 months to 5 years, or to close it permanently.
Permanent Account Deletion: Submit a written request to support. Before you do, withdraw any remaining balance — recovering funds after an account is closed can be complicated. Requests are processed within 7 business days of receipt.
Temporary Break (Cooling-Off or Self-Exclusion): Go to Profile → Responsible Gaming → Cooling-Off. You can set a break ranging from 1 day to 6 weeks. During this period, logging in will not be possible, but your account and balance will remain intact. Access is automatically restored once the period ends.
Long-Term Self-Exclusion: Contact support via Live Chat or email to suspend your account for 6 months to 5 years, or to close it permanently.
Permanent Account Deletion: Submit a written request to support. Before you do, withdraw any remaining balance — recovering funds after an account is closed can be complicated. Requests are processed within 7 business days of receipt.
The viptika welcome bonus is automatic — no separate form required. That said, following a few steps ensures you get the maximum bonus:
1. Complete registration and verify your email or OTP.
2. If there is an active promo code at the time of your first deposit, enter it on the payment page.
3. A minimum deposit of ৳200 activates the 100% bonus. That means ৳200 deposit gets you another ৳200, ৳5,000 gets you another ৳5,000 — up to a maximum bonus of ৳10,000.
4. Bonuses are typically credited to your account within 15 minutes of your deposit.
Rollover Requirements: Bonus funds cannot be withdrawn directly — they must be wagered a set number of times first. Full terms Terms & Conditions on the page.
1. Complete registration and verify your email or OTP.
2. If there is an active promo code at the time of your first deposit, enter it on the payment page.
3. A minimum deposit of ৳200 activates the 100% bonus. That means ৳200 deposit gets you another ৳200, ৳5,000 gets you another ৳5,000 — up to a maximum bonus of ৳10,000.
4. Bonuses are typically credited to your account within 15 minutes of your deposit.
Rollover Requirements: Bonus funds cannot be withdrawn directly — they must be wagered a set number of times first. Full terms Terms & Conditions on the page.
Yes, viptika offers several free responsible gaming tools. All of them can be enabled from Profile → Responsible Gaming:
Deposit Limits: Set a daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be accepted. For example, if you set a monthly limit of ৳5,000, you won't be able to deposit more than ৳5,000 that month.
Loss Limit: Set a limit on how much you are comfortable losing within a given period. Once the limit is reached, play will be stopped for that timeframe.
Session Timer: Decide in advance how long you want to play in a single session. Once the time is up, a break reminder will appear on screen.
Reality Check: After a set period, a summary of your wins and losses will appear on screen.
Activating these tools will not cancel any of your bonuses. To learn more, Responsible Gaming on the page.
Deposit Limits: Set a daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be accepted. For example, if you set a monthly limit of ৳5,000, you won't be able to deposit more than ৳5,000 that month.
Loss Limit: Set a limit on how much you are comfortable losing within a given period. Once the limit is reached, play will be stopped for that timeframe.
Session Timer: Decide in advance how long you want to play in a single session. Once the time is up, a break reminder will appear on screen.
Reality Check: After a set period, a summary of your wins and losses will appear on screen.
Activating these tools will not cancel any of your bonuses. To learn more, Responsible Gaming on the page.
There are three main conditions to meet in order to receive daily bonuses and free spins:
1. Log in every day: Log in to viptika every day to keep your sign-in streak alive. Log in 7 days in a row and you'll earn a bonus spin or cash reward on day 7 — the amount varies by tier and campaign.
2. Check the Promotions Page: After logging in, go to the "Promotions" or "Offers" section. If you see an active free spins offer, click the "Activate" button. Some offers will expire if not activated.
3. Use on Eligible Games: Free spins are generally tied to specific slot games. Once activated, go to that game and select "Free Spin Mode". Spins usually expire within 24 hours, so use them right away. Wagering requirements may apply to any winnings.
1. Log in every day: Log in to viptika every day to keep your sign-in streak alive. Log in 7 days in a row and you'll earn a bonus spin or cash reward on day 7 — the amount varies by tier and campaign.
2. Check the Promotions Page: After logging in, go to the "Promotions" or "Offers" section. If you see an active free spins offer, click the "Activate" button. Some offers will expire if not activated.
3. Use on Eligible Games: Free spins are generally tied to specific slot games. Once activated, go to that game and select "Free Spin Mode". Spins usually expire within 24 hours, so use them right away. Wagering requirements may apply to any winnings.
viptika is a licensed online gaming operator, regulated by an international gaming authority and audited to the highest standards of the gaming industry.
Proof of Security:
• SSL Encryption: We use 256-bit SSL encryption — the same technology trusted by banks and government websites. All your data and financial transactions are fully protected.
• Separate Fund Reserve: Player balances are kept completely separate from the company's operational funds. That means your money stays protected even if the company faces financial difficulties.
• Independent Audit: Game RNG (Random Number Generator) is regularly tested by independent third parties to ensure results are truly random.
• Fast Withdrawals: Fast payouts are the strongest proof of a trustworthy platform. At viptika, verified accounts typically receive payments within 30 minutes to 24 hours.
Proof of Security:
• SSL Encryption: We use 256-bit SSL encryption — the same technology trusted by banks and government websites. All your data and financial transactions are fully protected.
• Separate Fund Reserve: Player balances are kept completely separate from the company's operational funds. That means your money stays protected even if the company faces financial difficulties.
• Independent Audit: Game RNG (Random Number Generator) is regularly tested by independent third parties to ensure results are truly random.
• Fast Withdrawals: Fast payouts are the strongest proof of a trustworthy platform. At viptika, verified accounts typically receive payments within 30 minutes to 24 hours.
viptika supports Bangladesh's most popular payment methods:
Mobile Banking (fastest):
• Mobile Pay — minimum deposit ৳100, maximum ৳25,000 per transaction
• Nagad — minimum deposit ৳100
• Rocket (Dutch-Bangla) — minimum deposit ৳200
Processing Time:
• Deposits: usually 3–15 minutes, sometimes instant.
• Withdrawals: up to ৳500 — 3–15 minutes; ৳500–৳10,000 — 15 minutes to 2 hours; above ৳10,000 — within 24 hours.
Tips: Get the active number for the day from the Payment page and send to that. Sending to an old number may cause delays. No fees are charged on deposits.
Mobile Banking (fastest):
• Mobile Pay — minimum deposit ৳100, maximum ৳25,000 per transaction
• Nagad — minimum deposit ৳100
• Rocket (Dutch-Bangla) — minimum deposit ৳200
Processing Time:
• Deposits: usually 3–15 minutes, sometimes instant.
• Withdrawals: up to ৳500 — 3–15 minutes; ৳500–৳10,000 — 15 minutes to 2 hours; above ৳10,000 — within 24 hours.
Tips: Get the active number for the day from the Payment page and send to that. Sending to an old number may cause delays. No fees are charged on deposits.
In the event of a cancelled or interrupted match, viptika follows the policy outlined below:
Cancelled Before Kick-off: All wagered amounts are fully refunded and typically credited back to your main balance within 24 hours.
Interrupted after match start (e.g., rain delay):
• If the match is ruled an "official result" under ICC or the relevant board's regulations (e.g., cricket decided by the Duckworth-Lewis method), bets are settled according to that result.
• If no official result is recorded and the match is declared abandoned, all bets are refunded.
For Live Betting: Bets on markets that were already settled during the match (such as "first ball outcome") remain unchanged.
To check the status of a specific bet, look up "Bet History" or ask support via Live Chat.
Cancelled Before Kick-off: All wagered amounts are fully refunded and typically credited back to your main balance within 24 hours.
Interrupted after match start (e.g., rain delay):
• If the match is ruled an "official result" under ICC or the relevant board's regulations (e.g., cricket decided by the Duckworth-Lewis method), bets are settled according to that result.
• If no official result is recorded and the match is declared abandoned, all bets are refunded.
For Live Betting: Bets on markets that were already settled during the match (such as "first ball outcome") remain unchanged.
To check the status of a specific bet, look up "Bet History" or ask support via Live Chat.